Director of Strategy & Business Operations
Jan 2025 – Apr 2025Valence | New York, NY
- Partnered with Client Solutions VP to operationalize OKRs, weekly check-ins, and offsites across US and UK teams, increasing initiative velocity.
- Automated reporting workflows via Google Apps Scripts and Metabase dashboards, cutting manual reporting time by 50% and improving visibility into CSAT, NPS, and retention.
- Built capacity planning models that helped justify and unlock headcount for Client Solutions and Data teams.
- Produced product marketing videos and launched a Sales case study hub to accelerate GTM storytelling.
Senior Strategy & Operations Manager
Apr 2024 – Oct 2024Reforge | New York, NY
- Led GTM operations and contributor pipeline strategy for Reforge's AI Artifacts platform; launched 100+ artifacts and 10 events, generating 10K+ engagements.
- Drove 36% increase in contributor acquisition through A/B tested incentives and strategic outreach.
- Produced 20+ virtual enablement events with 1,500+ registrants each and fostered collaboration across Marketing, Product, and Expert Community.
- Developed dashboards and reporting mechanisms to monitor artifact engagement trends and creator performance.
Chief of Staff to the CEO
Feb 2022 – Apr 2024Ampush (acquired by Tinuiti) | New York, NY
- Built and led operational cadences including OKRs, quarterly planning, and tiger teams, cutting decision-making time by 25%.
- Directed recruiting operations, hired 50+ FTEs, and saved $200K annually via offshore sourcing.
- Orchestrated the return-to-office strategy and built a hybrid workplace experience model with 90%+ attendance 3x/week.
- Led sell-side diligence and internal prep that resulted in Ampush's acquisition by Tinuiti in under 6 months.
- Owned budgeting and headcount planning cycles, achieving 10% reduction in Opex.
Senior Consultant
Summer 2019, Aug 2020 – Feb 2022EY-Parthenon | New York, NY
- Completed 15+ projects across growth strategy and private equity due diligence in TMT, Healthcare, and Consumer sectors.
- Led survey analysis, market research, and regression modeling to drive client recommendations.
- Managed 1–2 junior consultants per project and coordinated across global delivery teams.
Manager, Mentor Operations
2017 – 2018Springboard | San Francisco, CA
- Scaled mentor network 2x and reduced attrition with rewards redesign; increased monthly revenue potential by $35K.
- Owned product roadmap for Mentor vertical and managed dev team remotely.
Technical Recruiting Lead
2015 – 2016Lever | San Francisco, CA
- Hired 18 employees across Eng, Product, and Design; achieved 74% close rate.
- Launched sourcing campaigns and interview training programs to reduce bias and improve hiring quality.
Senior Technical Recruiter
2014 – 2015Zenefits | San Francisco, CA
- Hired 32 employees across Eng, Ops, and Product; led team of sourcers and coordinators.
- Launched the first university recruiting program and led interview process redesign.
Technical Recruiter
2011 – 2014Box | Los Altos, CA
- Hired 26 employees across Eng, Ops, and Customer Success; sourced 430+ candidates.
- Organized technical recruiting events and improved cost-per-hire metrics through creative outreach strategies.